Health Care.
I went today to apply for an appointment to apply for a program administered by my county health department called MAP (Medical Assistance Program). They way it works is you get a card which says you're poor enough to be eligible for a range of clinics and services for low income people. I need this card before I can make an appointment at the dental clinic. I waited an hour to chat with a receptionist for 2 minutes and set an appointment for February 8, on which date I'll take various proofs of my identity and financial status and meet with a bureaucrat. Then there will be some period of waiting for them to determine my eligibility and issue and send the card. Then I can make the dental appointment, which I imagine will involve another period of waiting.
The office was nice enough, clean and cheerful and crowded, TV not too loud. I watched CNN and chatted with a young black guy and an older white man, cleared up a few myths about Iraq and 9/11 and surprised them both with the knowledge that most scientists believe that humans originated in Africa. (The white guy said, "I don't know -- them Chinese been around a long time," which made the black guy laugh really hard.)
All my experiences with county health services in Austin have been pleasant. I guess I had my trial by fire with low income health care in New York in the eighties when just about every encounter made me want to jump off a tall building or get a real job or something along those lines. The clinics here are luxury day spas compared to the clinics in New York.
The office was nice enough, clean and cheerful and crowded, TV not too loud. I watched CNN and chatted with a young black guy and an older white man, cleared up a few myths about Iraq and 9/11 and surprised them both with the knowledge that most scientists believe that humans originated in Africa. (The white guy said, "I don't know -- them Chinese been around a long time," which made the black guy laugh really hard.)
All my experiences with county health services in Austin have been pleasant. I guess I had my trial by fire with low income health care in New York in the eighties when just about every encounter made me want to jump off a tall building or get a real job or something along those lines. The clinics here are luxury day spas compared to the clinics in New York.